F45 Training Tower Bridge Agreement Terms
Please note any memberships (excluding pay as you go classes) will automatically renew with the same terms if you do not give us 30 days' notice from your last payment. To avoid any confusion, all payments will be taken on the 1st
of each month, your cancellation will be need to be notified before the 1st
of the month to cancel at the end of the following month. To advise your 30 days' notice, please complete our online form https://f45towerbridge.co.uk/newmemberships/#cancellation
. Any communication about cancellations will need to be sent to email@example.com
You must agree to 'OPT IN' for email or SMS notifications including 'Reminders & Schedule Changes' in your F45 Tower Bridge online profile account. All contact details and emergency contact details must be up to date and any changes must be advised in writing firstname.lastname@example.org 1.Booking Classes
Updated booking rules and fees have been revised for operations under COVID-19 restrictions and may subject to change. We will make every reasonable effort to notify you of any changes. A Member can book classes via the F45 Tower Bridge Booking App available on Android or iPhone. Select 'Tower Bridge' as your studio and create a personal account. Class booking can be made 48 hours in advance
and work on a first come first serve basis. It is a member's responsibility to book, cancel and manage their bookings in accordance to the terms in this agreement. Fees will apply for "Late Cancels" and "No Shows". Please see 1.1 for further information. There is NO waitlist. 1.1 Class Booking Rules and Penalty Fees
All members must make advance bookings to secure a place in class in accordance with the Government Guidelines on safe operations of a Covid-19 secure studio. As a member of F45 Tower Bridge you agree to our Class Booking Rules & Penalty Fees that are in place. These are in place for the fairness to all members and business operations. F45 Tower Bridge operates a zero grace policy on all no-shows and late cancellations of class booked by yourself. All Fees are automated and apply to no-shows and late cancellations. All fees are automatically charged by credit card. The late cancel window is 12 hours
prior to the published scheduled start time. You must cancel outside of the late cancellation window to avoid a 'late cancel fee'
of £10. If you are booked into a class and do not show by the published start time a 'No Show Fee'
will apply of £20. If you arrive later than 5 minutes after the published start time, your spot may be given to a member on standby or turned away due to safety reasons. Bookings can be made up until 30 minutes prior to the published start time. If you do not book via the booking App, F45 Tower Bridge cannot guarantee your place in a class. Walk-in bookings cannot be accepted. Checking into the class will be done by F45 Tower Bridge Staff to minimise touch points. Any fee that is declined may suspend your ability to book classes. All reasonable effort will be made to communicate this to you.
'No Show' or 'Late Cancellation' when using an Introductory Trial Offer risks immediate termination without refund. There is no waitlist. F45 Tower Bridge reserves the right to update class booking rules and fees without notice. 1.2 Covid Safety Rules
You understand that upon booking a class you will endeavour to arrive gym ready and will minimise change room use unless absolutely necessary and keep belongings to a minimum and on/near to you at all times. Storage cubes and lockers are not permitted for use. I must bring my own water bottle and sweat towel. Failure to bring a sweat towel, you may refused access to the class, subject to booking rules and penalty fees as in 1.1 and your spot given to a member on standby. Sweat Towels and water bottles are available at reception for purchase. 2. Exercise Liability Waiver
I have agreed to participate in the F45 workouts, exercise and training programs and any other services (fitness or otherwise) offered by F45 ("Workouts"). I acknowledge and agree that the Workouts: are a recreational sport activity; and may involve strenuous physical activity including, but not limited to, muscle strength and endurance training, cardiovascular conditioning and training, and other various fitness activities. I hereby affirm, and I affirm each time I participate in a Workout that: I am in good physical condition and do not suffer from any known disability or condition which would prevent or limit my participation in the Workouts; and I am participating in the Workouts voluntarily and at my own risk. I fully understand that I may injure myself as a result of my participation in the workouts and I hereby release the released parties from any liability now or in the future for conditions that i may obtain directly or indirectly from participating in the workouts, to the fullest extent permitted by law. These conditions may include, but are not limited to, heart attacks, muscle strains, muscle pulls, muscle tears, broken bones, shin splints, heat prostration, injuries to knees, injuries to back, injuries to foot, or any other illness or soreness that i may incur, including death. I hereby release Adam and the Ant Ltd. (Registered 10505351) trading as F45 Training Tower Bridge or F45 Tower Bridge, as well as F45 training Pty Ltd, F45 training Pty Ltd (ACN 162 731900), F45 Training Inc., F45 Training Private Asia Ltd, Functional 45 Training Ltd, F45 Training Canada Ltd and their related body corporates, affiliates, successors, assignees, franchisees, licensees and their officers, agents and employees (the "released parties") from any claims, demands, and causes of action as a result of my voluntary participation in the workouts, to the maximum extent permitted by law. 2. Your Health
You warrant that you are in good physical condition and you know of no medical or other reason why you cannot or should not do active or passive exercise. You recognise that the fitness instructor(s) is not able to provide me with medical advice regarding my fitness, and that this information is used as a guideline to the limitations of my ability to exercise. I agree to not hold any certified trainer or Directors of F45 and F45 Training Tower Bridge liable for any injury that may occur during an F45 session. Any changes to my physical health or ability to participate in an F45 class must be advised to F45 Tower Bridge immediately by email at email@example.com. Based on professional medical advice/evidence, it is the at the discretion of F45 Tower Bridge to suspend or terminate your membership outside of your agreed membership terms. No time or refunds in retrospect will be given for changes to your physical health that do not allow you to participate in an F45 class that have not been communicated. 3. COVID-19
Assumption of the Risk and Waiver of Liability Relating to Coronavirus/COVID-19. The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, County, and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people. F45 Training and the F45 Tower Bridge ("F45") have done its best to put in place preventative measures to reduce the spread of COVID-19; however, F45 Training and F45 Tower Bridge, cannot guarantee that you will not become infected with COVID-19. Further, attending F45 could increase your risk of contracting COVID-19.
By acknowledging this agreement, you acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you may be exposed to or infected by COVID-19 by attending F45 Tower Bridge and that such exposure or infection may result in personal injury, illness, permanent disability, and death. You understand that the risk of becoming exposed to or infected by COVID-19 at F45 may result from the actions, omissions, or negligence of myself and others, including, but not limited to, F45 Training and F45 Tower Bridge employees and program participants. You voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to yourself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that you may experience or incur in connection with your attendance at F45 Training and F45 Tower Bridge ("Claims"). You hereby release, covenant not to sue, discharge, and hold harmless F45 Training, F45 Tower Bridge, its employees, agents, and representatives, from the Claims. You understand and agree that this release includes any Claims based on the actions, omissions, or negligence of F45, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation in any F45 program.
If you have any symptoms or you or anyone in your Household has symptoms or awaiting the outcome of a COVID-19 test or test positive to COVID-19, you must advise F45 Tower Bridge in writing to firstname.lastname@example.org
immediately. 4. Cooling Off Period
You can cancel your membership with us up to 7 days from the date you purchased your F45 Membership (for the avoidance of doubt the 7-day period commences from the day you purchased your membership with F45 Training Tower Bridge). This is only applicable to new membership agreements. If you cancel within the 7-day cooling off period, a 50% refund of your first month's membership price will be refunded via direct transfer within 7 business days, less any set-up or Joining fee or the value of any promotional item such as a heart rate monitor, Merchandise packs that F45 Tower Bridge have given you upon joining F45 Training Tower Bridge. Any cancellations after 7 days will need to follow the cancellation rules set out in top of this agreement. All cancellations will need to be done via the cancellation form https://f45towerbridge.co.uk/newmemberships/#cancellation 5. Minimum Age
The minimum age for training with us is 16. People under the age of 18 are required to train with a parent or legal guardian who is a member of F45 Training Tower Bridge. 6. Your Health
You warrant that you are in good physical condition and you know of no medical or other reason why you cannot or should not do active or passive exercise. You recognise that the fitness instructor(s) is not able to provide me with medical advice regarding my fitness, and that this information is used as a guideline to the limitations of my ability to exercise. I agree to not hold any certified trainer or Directors of F45 and F45 Training Tower Bridge liable for any injury that may occur during an F45 session. 7. Paying for Memberships
A Membership joining Fee will apply to all monthly rolling memberships at F45 Tower Bridge unless otherwise stated. The Joining Fee will be applied to the first prorated monthly payment which may be taken from a valid Credit or Debit card. All Membership fees are paid in advance, monthly, by direct debit from a bank account in the Members name or from a Third Parties nominated bank account. Any third Party who is authorising this membership payment must be present to authorise any membership payments. Please note, your membership will automatically renew if you do not give us 30 days written notice before your next payment date. This applies unless otherwise stated and does not include the Foundation Memberships. Your online profile account must be completed with an up to date valid credit or debit card to make class bookings. You account may be suspended and booking privileges revoked if any payment automated or otherwise is declined. 7. Meeting Your Responsibilities
You must make sure:
• your account can accept direct debits.
• there is enough money in your account prior to the payment day, 1st
of each month.
• you must advise F45 Tower Bridge in writing if you are transferring or closing your account at least 14 days before the next direct debit.
• you must advise F45 Tower Bridge about any changes to your credit or debit card that is secured on your profile, such as its expiry date or number at your earliest convenience. 8. Declined Direct Debits or Failed Transactions?
If you do not fully pay your fees on the due date, F45 Tower Bridge will suspend access to F45 Training Tower Bridge, until any outstanding balance has been paid and you have given us your updated account details if required. A Failed Direct Debit will result in a transaction fee of £5 for each time the payment is presented to your nominated Bank Account. This will automatically be charged to you nominated card on your Profile. F45 Training Tower Bridge will continue to debit your nominated account without notice, until F45 Training Tower Bridge have received the total amount you owe to F45 Training Tower Bridge.
F45 Training Tower Bridge will make a reasonable effort to advise you on the status of the failed payments by letting you know beforehand by:
• Phoning you.
• Writing to the email address provided, for membership/s in your name, you must make sure that the payment method you choose remains valid for the length of your agreement. This includes third-party accounts. If the details you give us fail, you are liable for all resulting fees. You should update your details and are obligated to complete your minimum term of payments. 9. Can F45 Tower Bridge change your agreement?
F45 Tower Bridge may sometimes add to, change or remove our terms and conditions. This includes changing class times, opening and closing hours, the F45 Training Tower Bridge services and facilities and membership fees. Sometimes, F45 Training Tower Bridge may also close for refurbishment to improve the facilities. If this substantially reduces our ability to provide our service to you, F45 Training Tower Bridge may reduce your membership fees accordingly on a pro-rata basis. The most up-to-date terms and conditions always apply. F45 Training Tower Bridge will give you at least 28 days' notice of any changes. If F45 Training Tower Bridge does not fulfil our obligations to you, you may be able to cancel your membership. Unless the law states otherwise, you won't have any other claim against us if this happens. 10. Can F45 Training Tower Bridge increase your fees?
F45 Training Tower Bridge reserve the right to increase your fees only at any time after your agreement has ended. F45 Training Tower Bridge will make a reasonable effort to tell you about this at least 60 days beforehand by writing via email to the email address provided. F45 Training Tower Bridge will consider that you have received our email on the second business day after it is sent. Where F45 Training Tower Bridge have made a reasonable effort to let you know about a fee increase, you authorise us to increase any debits from your nominated pay method. Any cancellations will have to follow the cancellation process 11. Suspensions and Cancellations
F45 Training Tower Bridge understands that from time to time you may not be able to train due to holidays, rest periods, becoming sick or injured or wish to cancel your membership altogether. The following rules apply to suspensions and cancellations: Suspensions
Suspensions are available with a minimum of 7 days and maximum of 3 months. All suspensions will incur a £12 fee p/month or per suspension under 30 days. Memberships can be suspended with a 7 day notice period. Please advise via our suspension form https://f45towerbridge.co.uk/newmemberships/#suspend
• Suspensions cannot be back dated or divided over several months.
• Pro-rata suspensions are not allowed (i.e. outside of the normal monthly billing cycle) Cancellations
All cancellations must be notified by the cancellation form https://f45towerbridge.co.uk/newmemberships/#cancellation
• 30 days' notice before your next monthly membership payment.
• An exit fee does NOT apply to Sickness or Injury resulting in not being able to use your membership. A Doctors or Medical certificate must be presented. Failure to provide this will result in the 30 days' notice before your next monthly membership payment. 12. Use of Your Image
You agree to allow F45 Training Tower Bridge to take a video or photo to use for promotion purposes from time to time.